ISO/IEC 20000-1 — Service Management (change management, §8.5.1) — 50% covered.

2 requirements · 1 enforced · 0 designed · 0 advisory · 0 deferred.

Source: ISO/IEC 20000-1 — Service Management (change management, §8.5.1) — International standard (IT service management system). KYE Protocol™ governs the SUBSET that resolves at the action boundary — the moment an AI-driven production action (a rollback / hotfix / infra-change) moves toward a consequential effect — under a recorded change-authority decision, with the change-class due-diligence recorded, replay-provable provenance, and named sign-off. KYE does not detect the incident, perform RCA, monitor the system, or operate the change-management tooling. · License: ISO/IEC 20000-1 is published by ISO/IEC; KYE registry references its change-management clause descriptively for mapping purposes and asserts no ownership of the standard text.

By category

Category	Reqs	Enforced	Designed	Advisory	Deferred	Coverage
Change management — authorization & records (enforced action-boundary subset)	1	1	0	0	0	100%
Service-management system operation (out-of-scope — service-management / itsm)	1	0	0	0	0	0%

Every requirement → the KYE™ artefact that enforces it

ID	Title	Status	KYE™ enforcement
`iso-iec-20000-1.clause8-5-1-change-management`	Change management (§8.5.1): an AI-proposed production change is authorized & recorded before deployment	enforced	rule_packs: `kye:rule-pack:production-action-authority` dictionaries: `internal` engines: `internal`, `internal`, `internal` audit_events: `kye.purpose.request.v1`, `kye.purpose.admissibility.v1`, `kye.evidence.decision_map.v1`, `kye.evidence.pack.v1` constitution_refs: `constitution/12-PURPOSE-PERMISSION.md`, `constitution/13-RESILIENCE-LOOP.md`
`iso-iec-20000-1.smsystem-operation`	Operating the service-management system, SLAs, and continual-improvement programme	out-of-scope	(no enforcement cited)